+4940248248 info@europaeischer-hof.de

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Standard Plus Doppelzimmer Hotel Europäischer Hof Hamburg

 

FAQ´s

Your reservation

 

 
When can I check in?
 
The check-in starts at 3 pm. An early check in is only possible after consultation and depends on the booking situation. If you check in after 6 pm, please let us know.
When do I have to check out?
 
We kindly ask you to check out until 12 pm. A later check out is possible after consultation and depends on the booking situation.
Can I store my luggage in the hotel?
 
Certainly you can store your luggage before arrival and after departure in our luggageroom.
Do you offer 3- or 4-bed-rooms?
 
We can offer you  3- or 4-bed-room on demand. Please contact our reservation department directly, reservierung@europaeischer-hof.de .
Do you accept assumptions of costs?
 
If you are a business guest, we accept a written confirmation on the company´s letterhead or by credit card authorisations. For privat guests we only accept credit card authorisations.

Various

 

 
Are pets allowed in the hotel?
 
We kindly ask for your understanding, that pets are not allowed in our hotel.
What is the validity of the 3 day travel-ticket?
 
You will recieve the ticket by check-in, you can use it from this time. 
Is it possible to extend the travel-ticket?
 
If you have booked for more than 4 nights we will extend the ticket free of charge for you.
Is the travel-ticket depending on the booking platform?
 
It doesn´t matter if you booked directly or via a booking-platform. You will recieve the ticket as a gift from our house.
Do you have parking places?
 
The hotel has its own parking spaces. Please notice there is a limited numbers of parking spaces. We recommend to book a parking space together with your room reservation. Cost per night 24,- €.